Terms, Conditions and Notices

Your use of this website is subject to your irrevocable acceptance without modification of these terms and conditions (the 'Terms') and you agree to use this website in accordance with and subject to these Terms. The Terms as set out hereunder constitute the entire agreement between you and Kumutu.com. If you do not accept these Terms, do not use this website. By accessing any part of Kumutu.com website, you consent to be bound by these Terms.

Here is our terms in plain English, for the full legal version see below:

  • We facilitate the processing and booking of certain travel services including activities. We do not provide, own or run any travel service ourselves and in particular we do not own, run or provide any activities.
  • You may cancel your booking no less than what is stated in the activity provider's Terms and Conditions which is at a minimum twenty-four hours but may be as long as 14 days. Please refer to the activity provider's Terms and Conditions as shown on the provider's profile and on your booking confirmation. Please make any cancelation directly with the relevant activity provider.
  • DEPOSITS ARE NON REFUNDABLE. The only exception is if bad weather or another unforeseen event requires the supplier to cancel the activity. If the activity can not be rescheduled, your credit card will be refunded fully.
  • In the event that bad weather or another unforeseen event requires the supplier to cancel the activity, if the activity can not be rescheduled, your credit card will be refunded.
  • In the event that a supplier denies, or does not confirm your activity within 48 hours your credit card will not be charged.
  • In the event of a no-show without cancelation, the activity provider has the right to charge your credit card for the full price of the activity in accordance with the activity provider's terms and policies.
  • Every effort is made to ensure the activity provider processes your booking correctly.
  • Your contract is with the activity provider, not Kumutu.com. It is the activity provider's responsibility to provide you with the travel services, activities and safety measures.
  • In the highly unlikely event of a problem arising, our liability to you, if any, is limited to the deposit and the reservation fee you paid.
  • The nature of adventure activities means that many contain a level of risk which means that many contain a level of risk which may result in serious injury or death. Kumutu accepts no responsibility or liability for any health problems, injury, and death for you or your party.
  • Ratings and reviews shown on this website are the opinion of the people who have booked and taken place on relevant activities. We take no responsibility for such opinions.

The Legal Version

Last updated on 23 April 2015